How do medical billing companies charge for their service?

Dynamic Medical Solutions performs their services based on a percentage of revenue collected.  We do not get paid until you do.  Beware of companies that charge a different rate for different insurance companies. The fee should be one single rate for gross collections from insurance receipts and any patient receipts that the billing company collected on a provider’s behalf.  Please contact us for a free no obligation quote. Contact

What types of services do you offer?

Our basic services include electronic and hardcopy claim filing, claim follow up, appeals, patient statements, reports, and refunds and overpayment requests. Additional services available include a toll-free billing phone number for patients to call us regarding their statements, birthday and thank you cards, encounter design, transcription services, appointment scheduling, accounts receivable clean up and consulting, semi-monthly self auditing, physician credentialing and in-house training.  Our healthcare practices have the flexibility to choose the services that best fit their office needs.

Do you have experience with my specialty?

We provide medical billing services to all specialties ranging from dermatology, podiatry, internal medicine, family medicine, pediatrics, cardiology, home health care, DME supplies, general surgery, mental health, chiropractic, eye care, OB/GYN, immunology, allergy, acupuncture, physical therapy, urology, psychiatry, orthopedic, pain management and rheumatology.

Why should I use a billing service rather than in-house billing?

Many physicians realize that by switching over to billing services, their revenue increases significantly. Costs such as payroll taxes, vacation time, sick pay, employee training as well as limited educational opportunities for in-house billing staff create a huge increase in yearly revenue.

What services should a medical billing company provide?

Many medical billing companies offer many additional services other than collections. A good billing company must remain committed to their core business which is collecting money for your practice. Additional services, if not managed properly can take the focus away from collections.

Why should I use Dynamic Medical Solutions as my billing service?

Our billing staff has over 25 years combined medical billing experience.  We’re dedicated to increasing your bottom line through efficient and accurate claims processing.  Although billers are not required to be certified within the industry, our billing specialists are required to complete and receive their Certified Medical Billing Professional (CMBP) designation.  It’s in both of our interests to stay on top of your accounts so you are reimbursed in a timely manner.

Can Dynamic Medical Solutions really save me money?

We will be able to increase your receivables by staying on top of your accounts making sure you are reimbursed in a timely manner, as well as saving you money on other billing related expenses.  (Employee benefits and salaries, postage, office supplies, etc.)

What software does the company use?

A reputable billing company will use reputable billing software. There are many different billing software companies out there, but only a few actually provide proven maintenance and support.  Be sure that your billing company uses software that has a proven track record for maintenance and support.

How often should my claims get sent out?

Daily. No exceptions. If a billing company doesn’t send your claims daily, you are losing money.

How do I know that my A/R is being worked efficiently and aggressively?

An effective billing company will identify billing problems while working accounts. As an issue arises that requires the physician’s attention, the billing company should be sending queries and requests for information to the physician’s office. This is usually done by fax. The requests will be for updated information on patients or asking for clarification on coding issues from the physician.

Where will my payments go?

You are still in control of your money as you have been. Payments are sent directly to your office and you can immediately deposit them. You forward only copies of the EOB’s to us for payment posting purposes. You still have control over your own billing and money! You will actually have more control because you’ll have a better handle on your billing via qualified billing personnel, who are dedicated, friendly and caring.  We’re just a phone call away if you need to know anything about your practice billing. In addition, you’ll receive reports from us on a regular basis.

Will you send patient statements?

Yes, we will have your patient statements printed and mailed out on your behalf.  We’ll automatically resend unpaid statements after 30 days with a friendly reminder for payment.  In addition, we’ll send out a total of three statements.  If a patient still has not paid, we’ll then recommend that the account be turned over to an outside collection agency or an attorney. 

Is Dynamic Medical Solutions (DMS) HIPAA compliant?

DMS takes great care and complies with all HIPAA privacy and security regulations.

How quickly can you be up and running with my practice?

We can start immediately once we receive the information needed to input your data into our computer system.  The data set up will only take a few days and then we can begin processing your superbills right away.  We'll even guarantee our results and offer a 30 Day no-risk trial period. 

Is your question not listed? 

Please feel free to email us at info@dynamedbilling.com or call (800)920-5883 and we will be glad to answer any questions!